My Complaint Email to USDOJ RE: Chase + BofA Anti-Competitive Activity Against Windows Phone

In the last week or so, Microsoft had some really big news with the announcement of Windows 10, HoloLens, and Surface Hub. They were showing true innovation on screens of all sizes and getting good press. The day before the Microsoft event and a couple of days after, something strange happened: Chase and BofA pulled their banking apps from the Windows Phone app store. Considering that they are the headline banks for ApplePay, something seemed a bit fishy to me.

I’ve never written the United States Department of Justice, but I honestly feel like something anti-competitive is being acted on here, with collusion between the banks and Apple. It bothered me so much that I sought out the email to contact the DOJ. Please find that email below.

Tap That – My Tap To Pay Experience

It has been promised for years, but today actually having a wallet in one’s phone is now a real option.   The media’s love affair with all things Apple has made Apple Pay very visible in the headlines.  Outside of the orchard, there are phones that, for years, have had the proper hardware, NFC (Near Field Communications) to get job done.

How does all of this work in the real world? Does it work at all?  Is this all worth it?  I will attempt to answer those questions, with first hand experience.  I setup my Windows Phone powered Lumia 1020 and…well…no spoilers.  Read on to see how it all turned out.